Last updated: 25.06.25
Controller: Sleep Through Jen (sole trader: Jennifer Hurren)
Email: jen@sleepthroughjen.com
 

1. What I collect

When you get in touch or book a service, I may collect:

    Your name and contact details (email, phone, address)
    Information about your child’s sleep, routines, and family setup (shared during consultations)
    Payment info (processed via secure third parties — I never store your card details)
    Basic website usage data (cookies, IP address, device/browser type)

2. Why I collect it

I collect your data to:

    Deliver tailored sleep support services
    Communicate with you before, during, and after our work together
    Send any materials, reports, or follow-ups you’ve asked for
    Improve the website experience (via analytics and cookies — only with consent)

3. My legal basis for processing

Under UK GDPR, I rely on:

    Contractual necessity: to deliver the services you’ve booked
    Consent: for optional things like newsletters or analytics cookies
    Legitimate interests: e.g. improving client experience, handling queries

4. Who I share it with

I only share your data with:

    Trusted third-party platforms I use to run the business (e.g. Wix, Stripe, Gmail)
    No one else. Ever. No selling, no trading, no dodgy lists.
    If legally required (e.g. tax reporting), I may share info with HMRC or similar.

5. How I store and protect it

    All digital data is stored on secure, password-protected platforms that meet GDPR standards
    Sleep plan documents and emails are kept in a secure inbox or encrypted cloud storage
    I retain client records for up to 6 years for tax/legal reasons, then delete them

6. Your rights

You have the right to:

    Access your personal data
    Correct anything that’s wrong
    Ask for your data to be deleted
    Object to or restrict how it’s used
    Withdraw consent (where applicable)
    Lodge a complaint with the ICO if needed (ico.org.uk)

To exercise any of your rights, please contact me via email. I aim to respond within one calendar month, as required under UK GDPR.

 

7. Cookies

    My website uses essential cookies to function properly
    I may use optional analytics cookies (only with your permission via the cookie banner)
    You can manage or delete cookies through your browser settings anytime

8. Updates

I may update this policy from time to time — any major changes will be posted clearly on the site.